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Планове за ИТ поддръжка

Best Value

STARTUP

39,95 €

39,95

Всеки месец

(Per Device/Per Month)

Валиден за 6 месеца

Best Value

PROFESSIONAL

79,95 €

79,95

Всеки месец

(Per Device/Per Month)

Валиден за 6 месеца

Best Value

EXPERT

189,95 €

189,95

Всеки месец

(Per Device/Per Month)

Валиден за 12 месеца

Details
STARTUP
PROFESSIONAL
EXPERT
Best for
Startups to Small business - 5 to 10 devices
Small to Mid-size business - 10 to 50+ devices
Mid-size to Corporate business - 100+ devices
Help Desk Support
Unlimited Virtual Service Desk Mon-Fry 09:00 to 18:00
Unlimited Virtual Service Desk Mon-Fry 09:00 to 18:00
Unlimited Virtual Service Desk Mon-Fry 09:00 to 18:00
Help Desk Extended Support
---
---
Extended Support Hours 24/7
Help Desk interaction with ISP
Yes
Yes
Yes
Infrastructure Support
---
NW Devices/Serves
NW Devices/Serves
Cyber Security
AntiVirus, Users Authentication
AntyVirus/User Autentication/Web Filtering
AntyVirus/User Autentication/Web Filtering
Virtualization & Cloud Solutions
---
---
Yes
BackUp
---
Weekly
Daily
Disaster Recovery
---
Yes
Yes
Response Time For Critical Business Issues
within 2 hours
Within 1 hour
Within 15 minutes
Response Time For Average Business
Within 4 hours
Within 2 hours
Within 1 hour
Proactive Monitoring
Mon-Fry 09:00 to 18:00
Mon-Fry 09:00 to 18:00
Mon-Fry 09:00 to 18:00
Extended Monitoring
---
---
Extended Monitoring 24/7
Business Applications Support
---
---
Yes
Virtual CIO
---
---
8 hours per month
Reporting
Monthly Reporting
Monthly Reporting + Detailed analisis
Weekly Reporting + Detailed analisis
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